Sørlands Trykk og Grafikk

Every item sold is carefully checked before and throughout the entire shipping process. This is done to ensure that all items are in perfect condition. We go to great lengths to assure our customers are well informed on all items before purchasing. If the item does not for example fit properly, we are more than happy to exchange it. Unless the item is a one of kind item, meaning it is no longer in print. If this is the case then a refund or credit would be offered. Any return shipment must be paid for by the customer. The customer bears the risk of the transport back to us and that the item is in the same condition as when it was received. Refunds will be made after we have received the goods and checked that they are in unused condition and in the original packaging. This can take up to 14 days.

When goods are specially made to your order, they cannot generally be accepted for return. Throughout the ordering process we go to great lengths to ensure the goods are made to your specifications. We keep close communications, making our professional recommendations in choosing the proper garments before we order them. We assist in preparing the artwork as is necessary. We then send artwork for approval before proceeding. We send our customers mock ups of their desired results for approval and also send photos of the entire process. We test print and test wash initial items before we go into full production. Each item is carefully checked throughout the entire printing pre-shipping process. We document the entire job process with photos and or video. Any defects or problems due to our process will be corrected. Our goal has always been to make each and every customer fully satisfied with our services. Our exchange and return policies are in accordance with The Cancellation Act (Published: 11. April 2016 Updated: 27, March 2018) You can review your consumer rights and the full Cancellation Act here: https://www.forbrukertilsynet.no

All fabrics produced with the use of DTG and DTF technologies require gentle handling as far as it concerns washing, drying and ironing. The print is sensitive towards harsh conditions such as high temperature and high rpm washing cycles, meaning that the colors will fade, the inks will crack and even peel off. Thus, in order to expand its life, the suggested washing guidelines must be followed. 1. Try not to overload the washing machine with garments. The recommended number of garments per wash range from 10-15, depending on the thickness and weight of the fabrics. When washing your fabrics remember to always turn them inside out. This will protect the printed design from the abrasion caused between the fabrics during the washing cycles and the additional direct contact with the machine’s drum walls. 2. Another important parameter would be the detergent type. It is recommended that you should use liquid detergent instead of powder detergent. The granules in powder detergent add to the rubbing and straining of the fibers in the textile, while the print is also suffering. The use of softener is a tricky subject, as in a lot of cases, it causes peeling of the print. Meanwhile, it builds up in the fibers making it harder for water and detergent to permeate the fabric, so odors and stains are more difficult to get out and become sealed in. The rule of thumb is to not use any fabric softener, but If you insist on adding one, make sure that its quantity is small. 3. Choose washing in low temperatures, about 30-40 oC (86-104 F) or even at a cold wash and use medium washing cycles (600-800 rpm). In addition, washing programs of smaller times (30 min to 1 h) are suggested. 4. Avoid washing the garments again right after washing them. Don’t place the already washed wet t-shirts for a second wash cycle as soon as you take them out. The fibers when wet are more eager to stretch and thus more sensitive to breaking. 5. After washing the fabrics, air dry them. The use of a tumble dryer is not suggested, as the high temperatures can have an impact on the print. Keep the garments turned inside out (the print’s side on the inside) when they are exposed to the sun. Sunlight affects the vibrancy of the print and causes fading of the color due to photo degradation. 6. When ironing a garment with a DTF transfer on it, make sure to turn the garment inside out before applying the iron. Use a low temperature setting to help ensure you’re not using excessive heat that could melt or distort the transfer. Also make sure to avoid direct contact between the iron and the transfer.

When it comes to heat transfer vinyl (HTV), one of the most frequently asked questions is “how do I wash and dry my decorated t-shirt the right way?”. We have put together this quick guide for washing, drying, and caring your HTV decorated garments. 1. Wait at least 24 hours before washing The thermoadhesive layer needs time to crystallize and sink down into the fabric fibers. If you wash and dry too soon, there’s a good chance the HTV could peel or crack. 2. Wash and dry garments inside out. Protect the decoration by turning the garment inside out. While washing and drying clothes, they rub against each other (especially if they have zippers or buttons); this friction can cause abrasions or even the peel from the fabric. 3. Choose the correct temperature for washing. Choose washing in low temperatures, about 30-40o C (86-104 F) or even at a cold wash and use medium washing cycles (600-800 rpm). In addition, washing programs of smaller times (30 min to 1 h) are suggested. High temperatures can weaken the adhesive or cause abrasion of the heat transfer vinyl. 4. Use a mild detergent. Any detergent that promises to “Whiten”, “Fight Stains”, or that contains any other kind of special additive, is not a mild detergent. These additives, along with bleach, can damage the decoration. 5. Dry on delicate setting or better yet, hang dry. Hang drying is the safest, albeit slowest, way to dry your decorated garment. 6. Do not iron directly on the HTV. The heat of the iron could melt the material, as well as ruin the garment. Before ironing on the decoration, make sure to cover it with parchment paper or a cotton cloth and set the iron to low temperature (no steam). Or iron the t-shirt inside out.

Do not wash the outside of the garments but instead wash the garments inside by turning it out. Always avoid bleaching chemicals to remove the stains because the bleach might be splash-less or contains chlorine that may fade the sublimation prints. Always use cold water to rinse the garments because hot water may open the pores of the polyester cloths and the prints will be ruined. Use mild soap or detergent that doesn’t contain phosphorus. Always wash the colored clothes and sublimated shirts separately. Do not let the sublimation garments soak in the water or in the washing machine for a long time. Immediately remove them after cleaning. Do not wash them daily. 1. Wash The Sublimated Garments After knowing the washing instructions, now it’s time to wash the garmentst using cold water and mild soap or non-phosphorus detergent. As sublimation printing is printed on polyester garments, and polyester will open up the pores when it is soaked in the hot water. So it is essential to use cold water while washing the sublimated garments. If your sublimated garment has stains of ketchup, grease, or other types of stains then simply spray the peroxide mixed with some water on the specific stained area and rub it with the cleaned towel will disappear the stains. After drying, the stains will be disappeared. After removing the stains, add cold water to the washing machine or wash the sublimated garments with your hands. 2. Add The Mild Soap Now add the mild soap or non-phosphorus detergent to wash the clothes. Also, ensure that you’re not adding too much detergent that will cause uneven results on the garments. Make sure, that you’re using an adequate quantity of the detergent. Never use chlorine bleach or splash less to clean the garments as it will fade the sublimation ink. Secondly, avoid using a fabric softener if you can. Fabric softeners contain the chemicals like silicone or ammonia type or some oils that form a layer on the fabrics to soften the material. However, they might increase the chances of fading the ink and will prevent the clothes from drying up completely due to the layer. 3. Rinse & Dry The Garments After washing the sublimated garments, remove the garments immediately from the washer machine. The recommended drying method is to use air drying or hang them up with a wooden cloth hanger. Do not dry clean due to heat that will ruin the sublimation ink. Adjust the dry clean on the lower heat settings if you are willing to dry clean them. Do not dry them in direct sunlight. After drying them up, you can iron the washed and dried sublimated garment at a medium temperature but it is recommended to iron inside-out to avoid any mishap on the sublimated images.

We have a sliding scale for all our projects, so the more you order the cheaper it gets and vice versa. You will notice that our services page is set up with prices for individual items. The first price break would be on orders of 5 items. The next price break would be at 10 items and so on. For the best possible prices 50 items and up of the same design would be our recommendation. However, we are a small business and you can always count on us going the extra mile to accommodate you.

Generally we do not send out samples. We assure that we use only the highest quailty products for all of our prints. You are more than welcome to visit our shop to see and feel the quality of the different types of printing we provide. If you are not able to visit our shop, we can send you samples if you pay for the items which the payment can be deducted from your order if and when one is placed and the samples are returned to us in the same condition as received. All shipping costs would be covered by you.

To give you a good idea on a price for a job we need to know as much information about what you are trying to achieve as possible. We also need to see your design or logo. Seeing your design or logo is very important as we can then determine what your best printing options are. Go to our Contact page and fill out the form or email us directly at sorlandstrykkoggrafikk@gmail.com then we can get back to you within 4 working hours and give you a quote.

Please check out our services page to see what products we offer. There is a list of products that we have there that covers the core items we use and stock. However because most jobs we do demand specific items we more often have to order from our suppliers which can take from 4 to 10 working days depending on which supplier is needed. Needless to say we do stock everything from t-shirts, hoodies and caps. Plus much more which you can choose from. It is best to contact us so we can better serve you.

We do not have the ability to do embroidery at the moment. How ever. We do have affiliates we work with and can have items embroidered for you. You tell us what you are looking for, we will send you a price quote that includes artwork preparation and all. We offer a great deal on embroidered patches that can be heat pressed on hats and jackets. These make for amazing products. The only downside is orders can take up to three weeks to fullfill.

Ideally artwork should be supplied in a vector format like AI, EPS or PDF. This is to make sure the detail in the design is not lost and to give you a high quality finish. If this is beyond your art capabilities then a hi resolution (300 resolution or higher) image file or PSD may work out ok. We’ll need to see the artwork first before confirming. We do offer FREE help with artwork for confirmed orders.

Turn around times vary depending on the order or job at hand. Items purchased from the store generally ship the same day as purchased or the following day. Printing orders of products we have in stock ship with 24 to 48 hours. If we have to order products from our main supplier jobs ship or can be picked up with 5 to 6 working days. If we use our secondary supplier jobs can take from 7 to 10 business days depending on products being cleared by customs. All turn around times are also depending on artwork being finalised and approved by you.

Yes! We can print onto any piece of clothing as long as there is room to print on it! We have printed on all sorts of items over years and have plenty of experience to print on whatever items you want. T-shirts, Hoodies, Shorts, Caps, Jackets, shirts, skirts, and jumpers we’ve even printed onto wood. Use our contact page to inquire on whatever your printing need is and we are sure we can accommodate you.